Frequently Asked Questions

How to Search for Products:

To search for products, simply enter the product name or keyword into the Search Bar located at the top of any page. It’s best to use a general description to yield more accurate results. Remember, the more keywords you use, the fewer products you’ll see in the results page. Once you find a product you’re interested in, click on the product name or image for more details.

How Shipping Costs are Calculated:

Shipping costs are determined based on the shipping method (air, sea, or land) and the weight/volume of the product. Different shipping companies have varying rates, so it’s advisable to compare and choose the most affordable and economical option. For detailed information on how shipping costs are calculated, please reach out to us directly.

Understanding Buyer Protection:

Buyer Protection is a set of guarantees designed to provide buyers with confidence while shopping on our website. You are protected under the following circumstances:

  • If the item you ordered does not arrive within the time promised by the seller.
  • If the item you received is not as described.
  • If the item you received, which was supposed to be genuine, turns out to be fake.